If you’ve been "surrounded by airport insanity" in Heathrow's Terminal 5 you’ll appreciate this.
They lost my bags, they lost my wife too… The Guardian reported last week that Terminal 5 is still losing 900 bags per day; travellers on connecting flights have a one in 12 chance of being separated from their luggage. Nice.
Can you beat Heathrow Terminal 5's baggage handlers at their own game?
Put your luggage loading skills to the test with Terminal Panic, an online game that's sweeping through cyberspace.
You control a character - who looks uncannily like Willie Walsh, BA's chief exec - and get challenged to pick up suitcases, take them through a metal detector and place them on a conveyor belt whilst avoiding a barrage of runaway trolleys.
It's not as easy as it sounds! Let us know how if you beat 3 bags in 1 minute (the current iloho PB).
It's no surprise that a 5* hotel concierge has to cater to the diva-ish whims of demanding guests, but the length that these guests expect them to go to is, in some farcical cases, jaw-dropping.
A female Bichon Frise puppy, under six months old and housetrained, in 12 hours; fresh breast milk delivered to a guest's room within two hours. The mind boggles.
An article in the latest edition of W magazine uncovers the rising demands that luxury hotel guests are making of concierges. It's a bit like reading a scurrilous, but grown up and more entertaining copy of US Weekly.
"Nothing is unusual anymore," according to the chief concierge at the Peninsula New York, and so it seems… Some think that these increasingly outlandish demands are down to the "anything is possible" image luxury hotels paint for themselves to try and stand out from the crowd. Others think that guests forking out hundreds per night just want to push the concierge as far as they can, that it's a game they feel entitled (by all those zeros at the end of their bill) to play.
The furthest I've ever gone is asking for some help to hire a car. What about you, have you made any 5* and some requests or heard of any to match the above? Lastly, I wonder how much the breast milk and Bichon Frise puppy guests tipped?
Pour tous renseignements, adressez vous au concierge... by ilhan gendron via Flickr (Creative Commons)