Have spade, will use
Posted by Emma on March 09, 2008 at 10:06 PM
Quote of the ITB Berlin convention has to go to Bill Walshe, CEO, Jurys Doyle Hotel Group.
Whilst speaking about International Hotel Chain Success he said:
"I would like to go back in time to five minutes before the person who invented hotel loyalty schemes came up with the idea and beat them around the head with a spade."
Does anyone have a time machine he can borrow?

