Travel Tips: Mineral Pools of the North Island, New Zealand
Posted by Emma Torry on October 12, 2009 at 02:53 PM
As one of the great adventure capitals of the world, New Zealand boasts an impressive array of activities for travellers: bungy jumping in Queenstown, skydiving in Taupo, Zorbing in Rotorua. Not to mention a full assortment of hot springs in which to ease those weary bones after a long day on the road.

To many travellers familiar with hot springs around the world, most of New Zealand's should come as a pleasant surprise, especially those located on the South Island. The main problem with the hot springs on the North Island is determining which pools are "authentic". In Rotorua, a town practically full to the brim with hot water - and smelling strongly of sulphur - nearly every motel and motor inn advertises their features: Sky TV, high speed internet, and hot pools. Catch the scam? Of course not. You would think by spending the evening in an establishment in the heart of a hot spring village you would be entitled to soak in real hot spring water (as opposed to heated tap water). Unfortunately, the sign you should have been seeking was "mineral pools", not hot pools; the terminology varies by location.
I suppose there are certain slang terms and ways of deceiving cash customers in any country... hot pools, hot springs, mineral pools... you can't go wrong with the name waiariki; the original Maori term, meaning "chiefly waters", which commonly refers to outdoor pools in the countryside, as opposed to some of the more family friendly resorts like Miranda - they may claim to have the largest hot pool in the southern hemisphere, but that doesn't change the fact it's nothing more than a glorified water park, designed to entertain kids rather than cater to those seeking to enjoy a quiet soak as the sun slowly sets.
These are the most chiefly waters I know on New Zealand's North Island.
1) Ngawha Springs, Northland
Ngawha (pronounced "nafa") is the sole source of mineral pools in Northland. Well off the beaten path and not mentioned in Lonely Planet, these waiariki pools vary in temperature and mineral content. If you feel like getting scalded or have skin as tough as the first Maori to take a soak, check out the Bull Dog bath at 45 degrees C. Want to ease into the hotter ones first? Soloman is a favourite of mine at 36 degrees, and I also enjoyed the rich milky baths on the other side of the complex to cool off. Best of all, these waters are in wooden tubs crafted from native wood, set in an area so remote it's unlikely to ever be full to the brim with tourists or families. Word of warning: don't plan to keep whatever bathing suit you choose to wear; the minerals will stain almost any material a nice off-colour puke, and leave it smelling like delicious sulphur. Hold off on showering after you visit; although the smell may not be best suited to help you pick up members of the opposite sex, the minerals will continue revitalizing your skin as long as it remains.
2) Hot Water Beaches

Being buried in hot sand is a little unnerving to many first timers; often the first question I hear is: "Can I get out from underneath if there's a problem?" No worries; you're in New Zealand, and you only have to dig a hole, not bury yourself inside it. Sand baths like these exist the world over, from Ibusuki, Japan, to Deception Island, Antarctica. When you're on the North Island, there are two such places I would recommend:
Hot Water Beach, Coromandel Peninsula
Go hire a shovel from the nearby Hot Water Beach shop and dig yourself a nice little spot of paradise on this sandy beach. It's a delicate balance determining exactly when to soak, but generally, two hours before and after the low tide is safe. Just be sure not to cool yourself off in the ocean if you're feeling particularly sweaty; this beach, along with several others in the area, has particularly dangerous rips and undertows.
Te Puia Hot Spings, Kawhia
If you're looking for a hot water beach well beyond the reaches of Auckland and most tourists' tracks, head south of the surfing city of Raglan and keep going until you hit hot black sand. The beaches of Kawhia give off a pleasant, but not overwhelming, smell of sulphur. Only this time, plan to bring a shovel from home.
3) Rotorua

Rotorua is essentially one big hot pool. You don't even have to travel outside the city limits to find some decent places to soak, but if you do feel like a short drive, the Wai Ora Spa in Tikitere (Hell's Gate) is the way to go; prepare to pay far more than you would at any other hot pool, but the hot mud treatment is worth the weight off your wallet. Closer to downtown, the Polynesian Spa is probably the classier route, with private pools and a great view of Lake Rotorua, but don't shy away from the Blue Baths, either; the main pool is little more than lukewarm even on the hottest summer day, but the adjacent baths seem to be fed directly from the spring. Next to Ngawha, the hottest I have yet experienced in a waiariki.
In my humble opinion, however, the city's main attraction is the smallest of all. As you ride the bus in from Auckland, the smell of sulphur seeps in from Kuirau Park, the site on which you should focus your photography efforts: boiling mud pools, steaming hot springs, and children playing nearby. Best of all, this park is home to something I had not expected to see outside of the island of Kyushu in Japan: foot baths. Take it from me, my friends, there is nothing sweeter in life than going for a barefoot run in this park just as the sun is beginning to rise, letting your toes freeze in the morning dew, and then taking a break in one of the few foot baths to warm yourself. "Sweet as", as the Kiwis would say.
4) Taupo Plateau

I can only offer you one bit of advice when it comes to soaking in Taupo: get out of town. The Taupo region has some of the best hot pools on both the North and South Island, but the pickings are slim in urban areas. If you're headed north-east, you must relax in Kerosene Creek's jacuzzi pool or the aptly-named 'Paradise' to the east of Lake Ohakuri. In addition, there are many natural springs on private property; it's best to call the owners ahead of time if you're planning a trip (see www.nzhotpools.co.nz for details).
If you have only a short stay in New Zealand and hot springs are your goal, focus all your efforts on Taupo and its surroundings. Want to throw some of that famous New Zealand adrenaline into the mix? Jump out of a perfectly good aeroplane before you hit the baths.
5) At the End of a Great Walk
"In the middle of the journey of my life, I found myself astray in a dark wood, where the straight road had been lost." How unfortunate Dante chose to hike into Hell rather than the Lake Waikaremoana Track, one of New Zealand's nine 'Great Walks'. He could have found a pool full of soothing water waiting for him rather than an ominous gateway.
Maungataniwha Hot Springs is in fact a little off the Lake Waikaremoana Track, but well within the boundaries of Te Urewera National Park, the largest on the North Island. The best route would probably be to stop at the Parahaki Hut overnight then make your way over to the springs: hot water rolling down a rock face. You'll probably have to dig a small pool to enjoy a soak, but won't all that effort be worth it after a "mere" seven hours' hiking? Definitely. For detailed directions, check out Sally Jackson's "Hot Springs of New Zealand" or Lonely Planet's "Tramping in New Zealand".
Photo Credits: New Zealand Hot Springs by jjay69; "Enjoying a hot bath!" by magical-world; "Rotorua, Te Whakarewarewa" by vtveen; "Taupo Hot Springs" by xoque.
By Nora Dunn
Whilst visiting Tokyo, you slip your taxi driver a small tip for taking you to your destination so promptly and courteously. Little did you know you just offended him beyond reproach. Or you get out of the cab in Mexico, only to find that you must have either over-tipped your driver or have entered the twilight zone because the serenade you are getting now seems a little over the top considering all you did was toss in the equivalent of an extra dollar or two. Or you walk out of a bar in Canada, wondering why the bartender ignored you for 10 minutes when you went to order your third drink – without tipping for any of them.
As with so many cultural idiosyncrasies around the world, tipping is a prevalent and ever-changing custom that differs as much with each country as the language or topography does. In North America, tipping is common, and in many cases downright expected. Servers and bartenders for example, often earn less than the minimum hourly wage, because it is expected that they will also earn tips that amount to 15%-20% of their customers' bills. In other countries like Australia, tips are lovely but not expected; and the servers and bartenders are paid an hourly wage to reflect this.
So while abroad, who do you tip and how much? Here is a small collection of tipping practices around the world you can use as a guide.
NORTH AMERICA
Arguably, North American culture dictates more tipping than anywhere else in the world. Make sure you have some extra cash handy!
Canada
- Restaurants and Bars: 15% (Hint: If you're at a bar, tip the bartender well on the first drink you order. You'll get great service for the rest of the night, and if you tip really well on the first drink you aren’t necessarily expected to keep tipping on every drink thereafter. If you wait until the end of the night you may be the victim of bad service.)
- Taxi drivers: No set formula. Usually just round up the fare a few dollars.
- Spas: 10-15%
- Food delivery: $2-5, depending on the weather
- Coat Check: $1 per coat
- Hotel bellhop: $5-10
- Hotel chambermaids: $2-5/day
USA
- Restaurants: 18-20%
- Bars: 15%
- Taxi: 10-15% of fare
- Spas: 15%
- Food delivery: $2-5, depending on the weather
- Coat Check: $1 per coat
- Hotel bellhop: $5-10
- Hotel chambermaids: $2-5/day
ASIA
In many parts of Asia in general, tips are welcome but ones that are extravagant can be seen as an insult.
Singapore
- Restaurants & Bars: Generally no tips are required. Upscale dining will auto-gratuity 10%.
- Taxis: No tipping required
- Spas: $2-4 Singapore dollars (hand it directly to the staff who served you). This applies to shampoo person and manicurist, but strangely the hair stylist rarely gets tipped.
- Hotel service staff: $2S, however often you will see "no tipping required" signs so you can use your judgement depending on the quality of hotel you are staying at.
Hong Kong As above.
China Tipping policies are non-existent. Foreigners are generally charged more to begin with.
Japan Don't.
LATIN AMERICA
Mexico Do! Tips are expected by pretty much everybody who services you in any way.
- Restaurants & Bars: 15%
- Taxis: Tipping is not necessary. Usually you have negotiated a flat fare that encompasses the tip.
- Spas: 10%
Brazil
- Restaurants & Bars: Look for the 10% service charge on the bill. If it's not there, then tip 10%.
- Taxis: No tipping required, but it's always nice to round up a bit if you can.
- Spa: 10%-15%
- Hotels: The service charge is usually included in the bill.
- Chambermaids: Only tip at luxury hotels: $1-$2
EUROPE
Germany
Germans are not big tippers in general, but tips are still welcome and, in some cases, expected.
Note: Look for the words "Trinkgeld Inbegriffen" on your bill… If you see them, it means that the service charge has been included already. No need to leave any extra!
- Restaurants & Bars: 10%
- Taxis: 10%
- Spas: €1-€2 will do for a hair stylist, and €1 for the shampoo technician. Tipping on other spa services depends on the cost and nature of the service; 10% is usually a safe bet.
- Hotel chambermaid: Only tip if you are happy with the service, and leave it in the room when you leave.
- Hotel bellhops: €2-€3
Switzerland Pretty much across the board, 15% tips are included in the bills. As in Germany, keep your eyes peeled for the words "Trinkgeld Inbegriffen" to make sure. If the service was outstanding and you want to tip more, then you can give up to 10% extra. Also if you plan to become a regular, this is a great idea!
France
- Restaurants & Bars: A service charge of 15% is usually included in the bill. You'll know if the words "servis compris" appear.
- Taxis: Drivers don't require or expect tips.
- Spas: Look for the service charge to be included in the bill. If it's not, then 10%-15% will do, and only if you are happy with the service.
Italy
- Restaurants & Bars: Tips are not expected. There are often cover charges or bread charges, which take the place of general tipping practices. If you really wish you can leave a small amount at the table.
Again, and as with so many European destinations, a service charge may be included. "Servizio compreso" will be your hint.
United Kingdom
- Restaurants: Tipping is not necessarily expected, but is very welcome. 10%-15% will do. Unlike many other European destinations, service charges are rarely included in the bill.
- Bars: Don't tip in cash. You can offer to buy the bartender a drink if you're happy with the service. They'll then add the price of half a pint on to your tab (sometimes they’ll pour the drink for themselves, but most times they’ll just keep the cash).
- Taxis: 10%
DOWN UNDER
Australia Tipping in Australia is almost non-existent. Generally speaking if you are happy with the service, nobody will say no or be offended that you want to give them money. They're just not expecting tips – at least not from the locals!
- Restaurants & Bars: If you thought the service was great, you can tip up to 10%.
New Zealand No tips are required. Service charges are almost always included in the bill.
MISCELLANEOUS
Egypt Tips in Egypt are most certainly expected, but the amount is at your discretion. When in doubt, tip like you do at home.
Russia Restaurants & Bars: 10% Taxis: 5%-10%
This is by no means a comprehensive guide to tipping around the world. Within each country practices can vary, much less within each geographical region. So how can you best be sure you are following customs and not offending anybody by being stingy, while not getting pinned as a naïve tourist by over-tipping? Ask! Most people will be quite honest with you about standard tipping practices. And if you’re embarrassed about asking your potential tippee what to do, then ask at an information desk at the airport or your hotel.
Happy tipping!
Extra Tipping Resources:
Political Calculations This site includes a chart of all the countries mentioned above and more with general guidelines for tipping and cultural practices.
International Business Etiquette Internet Sourcebook Here you will find links to sites for business etiquette tips around the world - a very useful tool, even if you aren't travelling for business.
Best Trip Choices A great resource for trip planning, from weather to ATM locations to travel insurance and more.



